Terms & Conditions

Book My Appointment

Last updated: September 22, 2026

These Terms & Conditions ("Terms") govern your access to and use of the Book My Appointment mobile application and related services (the "Service") operated by WAANTECH UK ("we", "us", or "our").

By creating an account or using the Service, you agree to these Terms. If you do not agree with these Terms, please do not use the Service.

1. About the Service

Book My Appointment is a demonstration and showcase appointment-booking platform developed to demonstrate how businesses can provide their customers with a modern digital appointment-booking experience.

The Service demonstrates functionality that may include business and service discovery, staff selection, appointment scheduling, booking management, notifications, and other appointment-related features.

The application is intended to allow users and prospective businesses to explore the functionality of an appointment-booking solution.

Businesses interested in using a similar solution may contact us to discuss customization, branding, features, and development requirements.

Showcase Content

Some businesses, services, staff profiles, prices, schedules, appointments, images, and other information displayed within the showcase application may be demonstration or sample content.

Unless expressly stated otherwise, information displayed for demonstration purposes should not be interpreted as confirmation that a particular business, service, professional, price, or appointment is actually available for real-world use.

2. Relationship With Businesses and Service Providers

The showcase application may demonstrate functionality for businesses and service providers ("Providers").

Where Providers or business information are displayed, such information may be used to demonstrate how the platform works.

Book My Appointment does not necessarily provide, employ, own, or operate the businesses or services represented within the showcase application.

Where the platform is configured for an actual business, that business may be responsible for its own services, availability, pricing, policies, and customer interactions.

3. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, and legally capable of entering into an agreement to use the Service.

By using the Service, you represent that:

You meet the applicable age requirements.
The information you provide is accurate and complete.
You have the legal capacity to agree to these Terms.

4. Your Account

Certain features may require you to create an account.

You are responsible for:

Providing accurate information.
Keeping your account information up to date.
Keeping your login credentials secure.
Maintaining the confidentiality of your account.
Notifying us if you believe your account has been accessed without authorization.

We may suspend or terminate accounts that:

Contain false or misleading information.
Are used fraudulently or improperly.
Violate these Terms.
Create a security or legal risk.

5. Demonstration Appointments

The application may allow you to create, view, modify, or cancel appointments as part of the demonstrated booking functionality.

Where appointments are displayed using demonstration businesses, services, staff, or schedules, such appointments may be demonstration bookings and may not represent actual appointments with a real business.

Users should not rely on a demonstration booking as confirmation of a real-world service unless the application clearly identifies the booking as an actual booking with an operating business.

6. Prices and Payments

The application may demonstrate pricing and payment functionality.

Where prices or payment screens are displayed for demonstration purposes, they may not represent actual charges.

If real payment functionality is enabled for a particular service or business, the applicable price and payment terms will be displayed before payment is completed.

Payments, where available, may be processed through third-party payment providers.

Applicable payment providers may include Stripe, PayPal, Razorpay, Paystack, Flutterwave, or other payment services depending on the configuration of the platform.

Where real payments are enabled, the applicable payment provider's terms may also apply.

7. Refunds and Cancellations

For demonstration bookings, no real-world service or refund obligation should be assumed unless expressly stated within the application.

Where real bookings and payments are enabled for a particular business, cancellation, rescheduling, and refund policies may be determined by the relevant business and applicable payment provider.

Any applicable cancellation or refund terms will be presented to users where required.

8. Promotions and Demonstration Content

The application may contain sample promotions, discounts, coupons, credits, or other promotional functionality to demonstrate possible platform features.

Unless expressly stated otherwise, promotional information displayed as part of the showcase should not be interpreted as a real promotional offer.

9. User Conduct

You agree not to:

Use the Service for unlawful, fraudulent, or harmful purposes.
Create false or fraudulent accounts.
Abuse demonstration or booking functionality.
Attempt to gain unauthorized access to the Service or related systems.
Interfere with the operation or security of the Service.
Circumvent security measures or technical restrictions.
Copy, scrape, reproduce, or exploit the Service without authorization.
Use automated systems or bots without our authorization.
Upload malicious software or harmful content.
Upload content that is unlawful, defamatory, threatening, misleading, or infringing.
Upload or share another person's personal information without appropriate authorization.

10. Reviews and User Content

The Service may allow users to submit reviews, ratings, photos, comments, or other content ("User Content").

You are responsible for content that you submit and must have the necessary rights and permissions to submit it.

By submitting User Content, you grant WAANTECH UK a non-exclusive, worldwide, royalty-free license to host, store, display, reproduce, modify, and distribute that content as reasonably necessary to operate, maintain, improve, and demonstrate the Service.

User Content must not:

Contain unlawful or fraudulent material.
Infringe another person's rights.
Contain personal information belonging to another person without authorization.
Contain abusive, threatening, or harmful material.
Misrepresent an experience or service.

We may remove content that violates these Terms or applicable law.

11. Intellectual Property

The Book My Appointment application, website, software, design, graphics, logos, trademarks, text, and other materials are owned by WAANTECH UK or its licensors and are protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to use the Service for its intended purpose.

You may not:

Copy or reproduce the Service without authorization.
Modify or create derivative works.
Reverse engineer the software.
Extract source code.
Distribute or commercially exploit the Service.
Use our trademarks or branding without permission.

All rights not expressly granted are reserved.

12. Third-Party Services

The Service may use or integrate with third-party services, including:

Authentication providers
Maps and location services
Push notification services
Payment providers
Cloud storage providers
Analytics services
Crash-reporting services

Third-party services operate independently and may have their own terms and privacy policies.

We are not responsible for the availability or policies of third-party services.

13. Privacy

Your use of the Service is also governed by our Privacy Policy.

Our Privacy Policy explains what information we collect, how we use it, how it may be shared, and how you can request deletion of your information.

Privacy Policy: /privacy-policy

14. Service Availability

We make reasonable efforts to keep the Service available, but we do not guarantee that it will always be:

Available.
Uninterrupted.
Error-free.
Secure.
Free from technical issues.

The Service may be temporarily unavailable due to maintenance, updates, technical problems, network issues, or circumstances outside our reasonable control.

15. Changes to the Service

Because Book My Appointment is a showcase and demonstration platform, features, businesses, services, content, designs, and functionality may be added, modified, or removed from time to time.

We may update or discontinue features without prior notice where reasonably necessary.

16. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the Service is provided "as is" and "as available."

We do not guarantee that:

All information is accurate or current.
Demonstration businesses or services are real or available.
Demonstration appointments represent actual appointments.
The Service will always operate without interruption.
All demonstrated features will remain available.

Nothing in these Terms excludes any rights or protections that cannot legally be excluded.

17. Limitation of Liability

To the maximum extent permitted by applicable law, WAANTECH UK, its officers, employees, affiliates, contractors, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.

This includes losses relating to:

Data.
Profits.
Revenue.
Business opportunities.
Goodwill.
Other intangible losses.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

18. Account Suspension and Termination

You may stop using the Service and request deletion of your account at any time.

We may suspend or terminate access if:

You violate these Terms.
You misuse the Service.
You provide fraudulent or misleading information.
Your activity creates a security or legal risk.
We are required to do so by law.

19. Account Deletion

If you have created an account, you may request deletion of your account and associated personal information.

Account deletion requests can be submitted through our account deletion process or by contacting us at:

Email: support@waantech.co.uk

Additional information regarding personal data deletion is available in our Privacy Policy.

20. Changes to These Terms

We may update these Terms from time to time.

When changes are made, we will update the "Last updated" date at the beginning of this page.

Where appropriate, we may also notify users through the application or other reasonable communication methods.

21. Governing Law

These Terms are governed by the applicable laws of the jurisdiction in which WAANTECH UK is legally established, unless applicable law requires otherwise.

Any disputes will be handled by the courts having appropriate jurisdiction, subject to any mandatory rights available to consumers under applicable law.

22. Contact Us

If you have questions about these Terms or the Book My Appointment platform, please contact us.

WAANTECH UK

Email:support@waantech.co.uk

Website:www.waantech.co.uk

Address:51 a Dorset Drive, Bury, England BL9 9DN, GB